Please Read This Policy Carefully. This Is The Return, Refund and Cancellation Policy of mondecor.com
Physical Products
Kindly take a video before opening the package/product. If the product is damaged, reach us a care@monkdecor.com Without valid proof, we don’t allow a refund.
The refund amount processing timeline would be 5 to 7 working days considering the type of transaction.
We recommend customers or anyone authorized by the customer to be available at the destination address mentioned to pick up the item in the courier service timings which is typically 9am IST to 5pm IST.
In case of person unavailability, a total of three attempts will be done for the courier to be delivered.
No returns available for products in sale/combo sale.
We recommend contacting us for assistance if you experience any issues receiving our products.
If you have any questions about our Returns and Refunds Policy, please reach us at care@monkdecor.com